Refund policy

Blush Box – Return & Refund Policy

At Blush Box, we want every jewelry and cosmetic organizer to feel like the perfect addition to your vanity. If something doesn’t feel quite right, we’re here to make it right — with care, clarity, and ease.

✅ Eligibility for a Refund

You may request a return or refund within 14 calendar days of receiving your order if:

  • You notify us within the return window

  • The item is unused, unopened, and in its original packaging

  • The item arrived damaged, defective, or incorrect

🚫 Non-Refundable Items

We are unable to accept returns for:

  • ❌ Items that have been used, damaged, or altered after delivery

  • ❌ Custom or made-to-order organizers

  • ❌ Final sale, clearance, or heavily discounted items

  • ❌ Items clearly marked as non-returnable at checkout

📝 How to Request a Return

To initiate a return, please contact our support team with:

  • Your order number

  • A brief explanation of the issue

  • Clear photos of the item and packaging (if applicable)

Once reviewed, we’ll guide you through the next steps.

🔄 Return & Refund Process

1. Review & Approval

Our team will carefully review your request and may ask for additional details if needed.

2. Return Instructions

If approved, we’ll share return instructions and the return address.
📦 Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.

3. Refund Issuance

Once the returned item is received and approved, your refund will be issued to the original payment method.
⏳ Please allow 5–7 business days for the refund to reflect, depending on your payment provider.

📌 Important Notes

  • All returns must be pre-approved and sent in original condition with original packaging

  • Shipping fees are non-refundable unless the item was damaged or incorrect

  • Returns showing signs of wear or improper handling may be declined

  • Excessive or suspicious return activity may result in account review or refusal

💬 Need Help?

We’re here to support you every step of the way.
Please visit our Contact Us page with any questions or concerns, and our support team will ensure your Blush Box experience is smooth, reassuring, and as beautifully organized as the products you choose.