Terms of Services
Blush Box – Terms & Conditions
Welcome to Blush Box — where beauty meets organization. By accessing our website or placing an order, you agree to the Terms & Conditions outlined below. Please read them carefully to understand your rights and responsibilities as a Blush Box customer.
1. Definitions
Consumer: An individual making a purchase for personal, non-commercial use.
Distance Contract: A transaction conducted online via our website.
Durable Medium: A format used to store information in an unchanged form (e.g., email).
2. Applicability
These Terms apply to all purchases made through the Blush Box website. By placing an order, you confirm your acceptance of these Terms. In the event of ambiguity, the interpretation most favorable to the consumer will apply.
3. Company Information
Business Name: HAUSEN SOLUTIONS LIMITED
Registered Address: RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG
Registration Number: 79192640
4. Our Offer
At Blush Box, we are committed to:
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Offering a curated collection of jewelry organizers, cosmetic organizers, vanity boxes, and beauty storage solutions with accurate descriptions and high-quality visuals.
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Displaying transparent pricing, including applicable taxes and shipping costs at checkout.
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Maintaining up-to-date stock and availability information on our website.
5. Order Process
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Orders are confirmed once full payment is successfully received.
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A confirmation email will be sent upon successful checkout.
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Payments are securely processed through trusted third-party payment gateways.
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Blush Box reserves the right to cancel orders due to suspected fraud, pricing errors, or inventory limitations.
6. Right of Withdrawal
You may return eligible items within 14 days of receiving your order. Items must be unused, in original packaging, and in resalable condition to qualify for a return.
7. Returns & Refunds
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Return shipping costs are the customer’s responsibility unless the item is defective, damaged, or incorrect.
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Items must be returned in their original, undamaged condition for refund eligibility.
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Approved refunds will be issued to the original payment method.
8. Pricing
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All prices are listed in USD.
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Blush Box reserves the right to correct pricing errors at any time.
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International customers are responsible for any applicable customs duties or taxes.
9. Product Quality & Warranty
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Every jewelry and cosmetic organizer undergoes a quality inspection before dispatch.
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Product images are designed to reflect actual colors and finishes as accurately as possible.
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Any issues must be reported within 14 days of delivery.
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Warranty does not cover misuse, normal wear and tear, improper storage, cosmetic damage, or damage caused by liquids, heat, or pets.
10. Shipping & Delivery
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Orders are shipped to the address provided during checkout.
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Standard delivery may take up to 30 days, depending on location.
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You will be notified of any delays or stock issues. If delivery is not possible, a replacement or full refund may be offered.
11. Payments
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Full payment is required at checkout.
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We accept major credit/debit cards, PayPal, and other secure payment methods.
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For payment-related concerns, please contact our support team promptly.
12. Complaints & Customer Support
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Any issues must be reported within 7 days of receiving your order.
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Our support team aims to respond within 14 business days.
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Valid complaints may be resolved through replacement, repair, or refund.
13. Dispute Resolution
We aim to resolve all disputes fairly and transparently. If necessary, unresolved disputes may be referred to an independent mediator.
14. Force Majeure
Blush Box is not liable for delays or disruptions caused by events beyond our control, including natural disasters, courier delays, or supply chain disruptions.
16. Changes to Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on our website and becomes effective immediately upon posting.